For courier & local delivery companies
Every rush pickup answered. Every new account followed up until it's on your route.
Your drivers are mid-route and the office line is ringing with a same-day pickup, a business asking about a weekly route and someone wondering where their package is. Selectlogiq answers every call, captures the pickup, follows up with new accounts and asks your clients for the review. An experienced team sets it up and runs it with you.
New request
3 new
Pickup captured
2 active
Dispatched
4 this week
Delivered
—
Reviewed
—
What changes
What courier & delivery owners get back
Rush jobs go to you, not the next courier
When an office needs a package across town in an hour, they call the courier who answers. Now every call gets picked up, and the pickup address, drop-off and deadline are written down before your dispatcher sees it.
Businesses that asked about a route become routes
The print shop, the parts store and the law office that asked about daily pickups get followed up in your voice until they're on your schedule — or tell you no.
Reviews that show you're reliable
Clients get asked for a review at the moments you choose, so the next business shopping for a courier sees that you show up on time.
A day with the system running
Wednesday, 1:05 PM
An office manager needs signed documents across town by 3. The call is answered, pickup, drop-off, contact and deadline are captured, and your dispatcher gets it in one text.
Day 5 after a route inquiry
An auto parts store asked about daily runs to their repair shop customers. A short check-in answers their question about cutoff times and gets them on the phone with you.
End of the first month
A new account has had a month of on-time deliveries. That's when the review request goes to their office manager.
The work it books for you
Trained on the courier & delivery jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Same-day & rush delivery
- On-demand pickups
- Scheduled daily routes
- Legal document delivery
- Auto parts runs
- Retail & e-commerce local delivery
- Florist & gift delivery
- Print & sign delivery
- Business-to-business routes
- Large item & furniture delivery
The system, mapped to courier & delivery
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Rush and pickup calls answered 24/7, details captured
Capture & Convert
- 2
Follow up
Route and account prospects followed up until they start
Capture & Convert
- 3
Book & remind
Scheduled pickups on the calendar, with reminders
Capture & Convert
- 4
Review
Review requests from happy clients
Reputation Manager
Growth playbook
The Courier & Delivery Playbook
5 plays built for how courier work actually comes in — rush calls, recurring routes and clients who need to trust you.
01 Catch the rush job while drivers are on route
Rush work goes to whoever answers first, and it comes in exactly when your dispatcher is busiest. The system answers every call and text, captures pickup and drop-off addresses, contacts, package size and deadline, and sends it straight to dispatch — or live-transfers the caller if you'd rather take it.
Plays we set up
- Every rush call answered, even at the busiest hour
- Pickup, drop-off, contact and deadline captured
- Sent to dispatch by text or live transfer
- Pickup
- Suite 400, B Street
- Drop-off
- Courthouse, Front Street
- Deadline
- Today, 3:00 PM
- Signer
- Front desk
02 Turn route inquiries into recurring accounts
The work that pays the bills is the recurring route: the daily pickups, the weekly runs, the standing orders. Those start as a question and need follow-up. The system checks back after the first call and after you send a proposal, answers questions about cutoff times and service area the way you tell it to, and hands them to you when they're ready.
Plays we set up
- Check-ins after the inquiry and after your proposal
- Cutoff, coverage and scheduling questions answered your way
- Handed to you the moment they want to start
03 Make scheduled pickups actually ready
A driver who shows up to a package that isn't ready loses the rest of the route. Scheduled pickups get a reminder before the window, and the client can confirm or push it by text. Every call and text lives in one timeline per client, so anyone in your office can see what was promised.
Plays we set up
- Reminders before scheduled pickups
- Clients confirm or reschedule by text
- Every call and text in one timeline per client
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review once you've earned trust
A one-time rush job can earn a review the same day. A new route client needs a few weeks of on-time deliveries first. Reputation Manager sends the request when you choose — after a delivery, after the first month, or once the invoice is paid — with a one-tap link. Every client gets the same chance to review.
Plays we set up
- Request timed to the delivery, the first month or payment
- Replies to reviews on your main profiles, in your voice
- Recent reviews from the businesses you serve
★★★★★
“They got our filing to the courthouse with 20 minutes to spare. We use them every week now.”
Office manager · sample
Reply drafted ✓05 Get found when a business needs it there today
Office managers search "courier service near me" and "same day delivery near me" and call from the map. A complete Google Business Profile — courier service as the primary category, rush, scheduled and route services listed, your real coverage area, photos of your vehicles — plus recent reviews is what gets you that call.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Courier Co.
★★★★★ sample
Courier service · Open now · Serves San Diego County
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For courier & delivery, that means it’s at home with:
- same-day
- rush
- on-demand
- scheduled route
- standing order
- dispatch
- proof of delivery
- POD
- signature capture
- last mile
- cutoff time
- zone
- wait time
- round trip
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools courier & delivery businesses use most.
Onfleet
Connects through ZapierDelivery dispatch, routing and proof of delivery
Shipday
Connects through ZapierDispatch and delivery tracking with a driver app
OptimoRoute
Runs alongsideRoute planning and scheduling
Keep planning routes there while we handle calls, follow-up and reviews.
Samsara
Connects through ZapierFleet GPS and driver management
Stripe
Connects directlyCard payments and invoices
Payments can connect directly.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from courier & delivery businesses
Do I have to stop using Onfleet or Shipday?+
No. Keep dispatching and tracking there. Both connect through Zapier, so new requests and updates can move between them. Selectlogiq handles the calls, the follow-up, the reminders and the reviews.
Can it tell a rush job from a route inquiry?+
Yes. We set it up with your questions — deadline, pickup and drop-off, package size, one-time or recurring — and it sends rush jobs to dispatch and route inquiries to you.
Can it answer "where's my delivery?" calls?+
It can take the details and get them to dispatch, or live-transfer the caller. If you use tracking links, it can remind callers where to find theirs.
When should a courier ask for a review?+
For a one-time job, after delivery or once the invoice is paid. For a new route client, after they've had a few weeks of service. You choose, and the request waits until then.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More moving, towing & logistics playbooks
Moving Companies
Quote requests turn into booked surveys, and booked moves actually show up ready.
Towing & Roadside
Stranded drivers get an answer at 2 AM, and your driver gets the details before he rolls.
Junk Removal
"Can you come today?" gets a yes and a time, and every emptied garage gets asked for a review.
Dumpster Rental & Hauling
Every "what size do I need?" call gets answered and booked, and swaps stop sneaking up on you.
Self-Storage
After-hours rental calls get answered, and reservations actually turn into move-ins.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
Prefer we reach out?
Leave your name, email, and phone below.