For towing & roadside companies
Every stranded driver answered. Every call dispatched with the details your driver needs.
Your drivers are hooking up cars on the shoulder and your phone rings all night. Selectlogiq answers every call, gets the location, vehicle and problem, and gets it to your on-call driver fast — then asks for the review once the car is safely dropped. An experienced team sets it up and runs it with you.
New call
3 new
Details captured
2 active
Driver alerted
4 this week
Dropped off
—
Reviewed
—
What changes
What towing & roadside owners get back
Night calls stop going to the next tow company
A driver stuck on the freeway at 2 AM calls the first number that answers. Now that's you — every time — with the location and vehicle already written down for your on-call driver.
Your drivers get clean calls, not guesswork
Cross streets, which side of the highway, year, make and model, AWD or not, keys or no keys, lockout or won't start — captured before your driver rolls, so he shows up with the right truck and the right gear.
Reviews from the people you actually rescued
Every towed customer gets a review request after the drop-off, so the next stranded driver scrolling the map sees you're the company that shows up.
A day with the system running
Saturday, 2:10 AM
A driver is stuck with a dead battery outside a closed shopping center. The call is answered, the location and vehicle are captured, and your on-call driver gets a text with everything he needs — or a live transfer if you want one.
Monday, 8:30 AM at the lot
3 people want to know how to get their car out of your storage lot. Each one gets your release hours, what to bring and how to pay — without tying up your yard staff.
After the drop at the shop
The car is at the mechanic and the customer is on their way home. That's when the review request goes out, while the rescue is still fresh.
The work it books for you
Trained on the towing & roadside jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Light-duty towing
- Medium & heavy-duty towing
- Flatbed & AWD transport
- Jump starts
- Lockouts
- Tire changes
- Fuel delivery
- Winch-outs & recovery
- Accident scene towing
- Private property impounds
- Junk car pickup
- Scheduled vehicle transport
The system, mapped to towing & roadside
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Stranded-driver calls answered 24/7, location captured
Capture & Convert
- 2
Follow up
Quote callers and fleet accounts followed up
Capture & Convert
- 3
Book & remind
Scheduled tows and transports on the calendar, with reminders
Capture & Convert
- 4
Review
Review request after the drop-off
Reputation Manager
Growth playbook
The Towing & Roadside Playbook
5 plays built for how towing actually runs — nights, shoulders, impound lots and whoever answers first.
01 Answer the 2 AM breakdown and get the details right
Towing is won by whoever picks up. The system answers every call, makes sure the caller is safe, and captures the exact location, direction of travel, vehicle, and what's wrong. Then it texts your on-call driver the details or live-transfers the call — however you run nights.
Plays we set up
- Every call answered, nights, weekends and holidays
- Location, vehicle and problem captured before dispatch
- On-call driver texted or live-transferred
- Location
- I-15 S, past Via Rancho, right shoulder
- Vehicle
- 2019 Subaru Outback, AWD
- Problem
- Won't start, keys in hand
- Driver
- Texted to Marco, on call
02 Turn price shoppers and fleet calls into regular work
Not every call is an emergency. Dealerships, body shops, property managers and people moving a car across town call around for a quote. The system captures what they need, gets them to you for pricing, and follows up if they go quiet — so the repeat accounts land with you, not the company down the road.
Plays we set up
- Non-emergency callers captured and followed up
- Dealer, body shop and property manager leads handed to you
- Follow-up stops the moment they reply
03 Handle impound calls and scheduled tows
Your storage lot phone never stops: where's my car, when are you open, what do I bring. The system answers those the way you tell it to, books release appointments if you use them, and sends reminders before scheduled transports and junk car pickups so the customer is there with the keys and title.
Plays we set up
- Release hours and what-to-bring answered your way
- Scheduled tows and pickups on the calendar
- Reminders so the customer is there with keys and paperwork
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review after the drop
On the shoulder, the customer is rattled and on the phone with family. Ask then and you get nothing. Reputation Manager sends the request after the car is dropped at the shop or home — or once the job is paid — with a one-tap link. Every customer gets the same chance to review.
Plays we set up
- Request timed to the drop-off or payment
- Replies to reviews on your main profiles, in your voice
- A steady stream of recent reviews, not a handful a year
★★★★★
“Stuck on the freeway at midnight with my kids. The driver was calm, careful and got us home.”
Priya · sample
Reply drafted ✓05 Be the tow truck they find on the map
Stranded drivers search "tow truck near me" and "towing near me" and call the first listing that looks open. A complete Google Business Profile — towing service as the primary category, roadside services listed, 24-hour hours, your real service area, photos of your trucks — plus recent reviews is what puts you there.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Towing & Roadside
★★★★★ sample
Towing service · Open 24 hours · Serves San Diego County
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For towing & roadside, that means it’s at home with:
- flatbed
- wheel-lift
- rollback
- light-duty
- heavy-duty
- winch-out
- lockout
- jump start
- motor club
- PPI
- police rotation
- storage lot
- release
- dollies
- AWD
- on-call driver
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools towing & roadside businesses use most.
Towbook
Runs alongsideTowing dispatch, impound and billing
Keep dispatching there while we handle calls, follow-up and reviews.
Omadi
Runs alongsideTowing dispatch and impound management
Keep running calls and impounds there; nothing changes.
Agero
Runs alongsideMotor club roadside job network
Keep taking motor club jobs there.
Samsara
Connects through ZapierFleet GPS and driver management
Square
Connects directlyCard payments in the truck and at the lot
Payments can connect directly.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from towing & roadside businesses
Do I have to stop using Towbook or Omadi?+
No. Keep dispatching and running your impound lot there. Selectlogiq answers the calls, gets the details to your driver, follows up and asks for reviews alongside it.
Will it pretend to be my dispatcher?+
No. It identifies itself as an AI assistant for your company. It captures what your driver needs and, if you want, live-transfers the caller to your on-call driver.
What does it do with an urgent call?+
You decide. It can text your on-call driver the location and vehicle right away, live-transfer the call, or both.
Can it answer impound and release questions?+
Yes. We set it up with your lot hours, what people need to bring and how you take payment, so your yard staff isn't stuck on the phone.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More moving, towing & logistics playbooks
Moving Companies
Quote requests turn into booked surveys, and booked moves actually show up ready.
Junk Removal
"Can you come today?" gets a yes and a time, and every emptied garage gets asked for a review.
Courier & Delivery
Rush pickups get a yes while your drivers are on route, and new accounts stop slipping away.
Dumpster Rental & Hauling
Every "what size do I need?" call gets answered and booked, and swaps stop sneaking up on you.
Self-Storage
After-hours rental calls get answered, and reservations actually turn into move-ins.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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