For vacation rental managers and hosts
More direct bookings. Fewer 11 PM guest calls on your own phone.
You're running turnovers, chasing a cleaner who's late and answering an owner about their statement. Selectlogiq answers direct-booking inquiries, handles the late-night guest questions your house manual already covers, flags the real problems to whoever is on call, and gets back to homeowners asking about management before they call the next company. An experienced team sets it up and runs it with you.
New inquiry
3 new
Dates held
2 active
Booked direct
4 this week
Checked out
—
Reviewed
—
What changes
What vacation & Short-Term rentals owners get back
Direct bookings you used to lose to voicemail
The family who found your site and called about the week of the 4th gets an answer, your available dates and a link to book direct — instead of going back to the booking site and picking someone else's place.
Guest questions handled without waking you
Wi-Fi password, parking, where the beach chairs are, checkout time. Guests get the answer from your house manual at any hour, and the real problems — a lockout, no hot water, a leak — go straight to whoever is on call.
Homeowners who call about management hear back first
An owner thinking about switching managers calls several companies. Yours answers, asks about the property and books the walkthrough — so you're the one they meet first.
A day with the system running
Saturday, 10:40 AM, turnover day
You're checking a cleaner's photos and the phone keeps ringing. Direct-booking callers get dates, house details and the booking link while you finish the turn.
Tuesday, 11:15 PM
A guest can't find the Wi-Fi password and the hot tub won't heat. The Wi-Fi answer comes from your house manual. The hot tub gets texted to your on-call maintenance person.
Checkout day, 2:00 PM
The cleaners have signed off and nothing was left broken. That's when the direct-booking guest gets a request to review you on Google.
The work it books for you
Trained on the vacation & Short-Term rentals jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Direct-booking inquiries
- Guest questions during the stay
- Early check-in & late checkout requests
- Lockouts & access issues
- After-hours maintenance calls
- Homeowner management inquiries
- Owner questions & statements
- Extended-stay & group inquiries
- Event & wedding-week bookings
- Neighbor and noise calls
The system, mapped to vacation & Short-Term rentals
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Guest, booking and owner calls answered 24/7
Capture & Convert
- 2
Follow up
Direct-booking and new-owner inquiries followed up until they decide
Capture & Convert
- 3
Book & remind
Check-in details, owner walkthroughs and reminders on schedule
Capture & Convert
- 4
Review
Review request after checkout, once the turnover is clean
Reputation Manager
Growth playbook
The Vacation & Short-Term Rentals Playbook
5 plays built for how short-term rentals actually run — late-night guests, same-day turns and owners who compare managers.
01 Be the host who picks up at 11 PM
Guests call when something is confusing or broken, and it's usually after dinner. The system answers from your house manual — Wi-Fi, parking, trash day, hot tub rules — and never reads out door codes over the phone. Lockouts, leaks and no-heat calls get texted or live-transferred to whoever you have on call.
Plays we set up
- House-manual questions answered at any hour
- Lockouts, leaks and no-heat calls routed to on-call
- Every guest call logged to the right stay
02 Turn inquiries into direct bookings
A guest who calls or texts your own number is already halfway to booking direct. The system answers with open dates, the details that matter — beds, pets, parking, minimum stay — and your booking link. If they go quiet, it checks back before someone else grabs the dates.
Plays we set up
- Open dates and property details answered your way
- Booking link sent while they're still interested
- Follow-up before the dates are gone
03 Win the next homeowner
Growth comes from new doors, and a homeowner shopping for a manager calls several at once. The system answers owner inquiries, asks about the property, the location and whether it's already renting, and books the walkthrough. Reminders go out before the visit so the owner is there when you arrive.
Plays we set up
- Owner inquiries answered and qualified your way
- Property walkthroughs booked on your calendar
- Reminders before every walkthrough
- New owner inquiry
- Answered in seconds
- Property
- 3 bed, rents on 2 sites
- Walkthrough
- Thursday 10 AM
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review after a clean checkout
Booking-site reviews stay on the booking sites. Your Google profile is what direct-booking guests check. Reputation Manager waits until checkout and the turnover report are done, then sends direct-booking guests a one-tap link. Every direct-booking guest gets the same chance to review.
Plays we set up
- Request timed to checkout or a closed stay
- Replies to reviews on your main profiles, in your voice
- Recent reviews year-round, not just in peak season
★★★★★
“Our flight landed at midnight and someone answered right away with the check-in steps.”
Guest · sample
Reply drafted ✓05 Get found by guests and owners
Travelers search "vacation rentals near me" and homeowners search "vacation rental management near me." A complete Google Business Profile — the right category, your service area, real photos of the homes you manage — plus fresh reviews is what puts you in front of both.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Coastal Stays
★★★★★ sample
Vacation home rental agency · Open 24 hours · Serves North County
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For vacation & Short-Term rentals, that means it’s at home with:
- turnover
- same-day turn
- direct booking
- booking sites
- channel manager
- house manual
- check-in instructions
- smart lock
- early check-in
- late checkout
- minimum stay
- gap nights
- owner statement
- security deposit
- damage waiver
- STR permit
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools vacation & Short-Term rentals businesses use most.
Guesty
Connects through ZapierProperty management and channel manager
Hostaway
Connects through ZapierVacation rental software and channel manager
OwnerRez
Connects through ZapierVacation rental software and direct-booking sites
Hospitable
Connects through ZapierGuest messaging and short-term rental automation
Lodgify
Connects through ZapierVacation rental websites and online booking
Airbnb & Vrbo
Runs alongsideBooking sites
Keep booking-site messages on the booking sites. We handle your phone, texts, website chat and reviews.
Stripe
Connects directlyDirect-booking deposits and payments
QuickBooks Online
Connects directlyAccounting and owner invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from vacation & Short-Term rentals businesses
Do I have to stop using Guesty, Hostaway or OwnerRez?+
No. Keep running reservations and the calendar there. They connect through Zapier, so bookings and guest details can move between them. Selectlogiq handles the calls, texts, follow-up and reviews.
Will it give out door codes?+
Only if you tell it to, and we recommend against it over the phone. Most managers have it send lockouts to whoever is on call, who confirms the guest before sharing access.
Does it answer Airbnb and Vrbo messages?+
No. Booking-site messages stay on those sites, under their rules. Selectlogiq answers your phone, texts, website chat and Facebook & Instagram messages.
When should a vacation rental ask for a review?+
After checkout, once the turnover is done and nothing came up. You choose the timing, and the request goes to your Google profile or other review sites you pick.
Does it work in Spanish?+
Yes. It handles English and Spanish, including guests who switch between the two mid-call.
More rentals playbooks
Property Management
Showings get booked, maintenance calls get routed, and tenants stop hitting voicemail.
Equipment Rental
Early-morning availability calls get answered, reservations get locked in, and machines come back on time.
Party & Event Rentals
Weekend inquiries get answered, dates get locked with a deposit, and delivery day goes to plan.
RV & Boat Rentals
Holiday-weekend calls get booked, renters show up ready, and the fleet stays on the water and the road.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
Prefer we reach out?
Leave your name, email, and phone below.