For plumbing companies
Every burst pipe answered. Every water heater and repipe quote followed up.
You're under a sink, in a crawlspace or jetting a main line. Selectlogiq answers the calls you can't take, sorts true emergencies from next-day drain calls, follows up on the bigger quotes, and asks for the review once the water's back on. An experienced team sets it up and runs it with you.
New call
3 new
Dispatched
2 active
Quote sent
4 this week
Job done
—
Reviewed
—
What changes
What plumbing owners get back
After-hours emergencies stop going to the next plumber
The homeowner with water on the floor at 11 PM calls until someone answers. Now that's you — with the address captured and the shutoff question asked before you're out the door.
Big quotes get a real answer
Repipes, sewer line replacements and tankless conversions take a few days of thinking. The homeowner keeps hearing from you until they decide, instead of hiring whoever called back last.
Your reviews match the calls you save
Every fixed leak and cleared drain gets a review request once the job is done, so the next homeowner scrolling for a plumber sees what your customers already know.
A day with the system running
11:40 PM, water on the floor
The homeowner calls in a panic. They're answered, asked if they've found the main shutoff, and the call goes straight to your on-call plumber with the address and the problem.
Day 5 of a repipe quote
They're getting a second opinion. A check-in in your voice answers their question about drywall patching and gets the start date on your calendar.
The drain runs clear
The camera shows a clean line and the customer watched it on the screen. That's when the review request goes out.
The work it books for you
Trained on the plumbing jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Emergency leaks & burst pipes
- Drain cleaning & hydro jetting
- Water heater repair & replacement
- Tankless conversions
- Sewer line repair & replacement
- Camera inspections
- Repipes
- Toilet, faucet & fixture repair
- Slab leak detection
- Gas line work
- Water softeners & filtration
The system, mapped to plumbing
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Emergency and after-hours calls answered 24/7
Capture & Convert
- 2
Follow up
Water heater, repipe and sewer quotes followed up
Capture & Convert
- 3
Book & remind
Service calls on the calendar, with arrival reminders
Capture & Convert
- 4
Review
Review request once the job is done
Reputation Manager
Growth playbook
The Plumbing Playbook
5 plays built for how plumbing actually runs — emergencies, big surprise quotes and customers who call the next name on the list.
01 Catch every emergency, sort the rest
A burst pipe and a slow bathroom sink ring the same phone. The system answers every call, asks your questions — is water running right now, is the main shut off, is it one drain or the whole house — sends true emergencies to your on-call plumber, and books everything else into tomorrow's open slots.
Plays we set up
- Every call answered, day or night
- Active leaks live-transferred or texted to on-call
- Routine drain and fixture calls booked into open slots
- Calls answered
- All of them
- Active leaks
- Sent to on-call
- Clogs & drips
- Booked for tomorrow
02 Close the big quote after the fix
The camera finds roots in the sewer line, or the water heater is past saving, and now the homeowner has a big number in front of them. They'll get another quote. The system follows up, answers the questions you train it on — trenchless or dig, tank or tankless, financing — and hands them to you when they're ready to schedule.
Plays we set up
- Follow-up on sewer, repipe and water heater quotes
- Common questions answered your way
- Handed to you the moment they're ready
03 Show up to a house that's expecting you
Nothing burns a morning like driving to a job where nobody's home. Customers get a reminder the day before and can confirm or reschedule by text instead of calling the office — so your plumbers spend the day on jobs, not in driveways.
Plays we set up
- Reminders the day before every service call
- Reschedules by text instead of no-shows
- Every call and text in one timeline per customer
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask once the water's back on
Mid-job, the floor is open and the customer is stressed. Ask then and you get nothing. Reputation Manager waits until the job is closed or the invoice is paid, then sends a one-tap link. Every customer gets the same chance to review.
Plays we set up
- Request timed to job completion or payment
- Replies to reviews on your main profiles, in your voice
- Recent reviews every week, not a handful a year
★★★★★
“Called at midnight with water coming through the ceiling. Someone answered, and a plumber was here within the hour.”
Homeowner · sample
Reply drafted ✓05 Be the plumber they find at midnight
When a pipe bursts, homeowners search "emergency plumber near me" and call from the map. A complete Google Business Profile — plumber as the primary category, emergency and drain services listed, accurate hours, your real service area, photos of real jobs — plus recent reviews helps you show up there.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Plumbing Co.
★★★★★ sample
Plumber · Open 24 hours · Serves San Diego County
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For plumbing, that means it’s at home with:
- hydro jetting
- snaking
- camera inspection
- main line
- cleanout
- PRV
- tankless
- anode rod
- expansion tank
- slab leak
- repipe
- PEX
- trenchless
- backflow
- shutoff valve
- rough-in
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools plumbing businesses use most.
ServiceTitan
Connects through ZapierField service management for plumbing, HVAC and electrical
Housecall Pro
Connects directlyField service software
Jobs, estimates, leads and customers can start follow-ups.
Jobber
Connects directlyField service CRM, scheduling and invoicing
Clients sync both ways.
Workiz
Connects through ZapierField service software for the trades
FieldEdge
Runs alongsideField service and dispatch software
Keep dispatching there; we handle calls, follow-up and reviews.
Yelp Leads
Connects through ZapierRequest-a-quote leads from Yelp
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from plumbing businesses
Do I have to stop using ServiceTitan or Housecall Pro?+
No. Keep dispatching and invoicing there. Housecall Pro and Jobber connect directly, and ServiceTitan and Workiz connect through Zapier. Selectlogiq handles the calls, the follow-up, the reminders and the reviews.
Will it wake me up for a dripping faucet?+
No. You decide what counts as an emergency. Active leaks, no water or sewage backing up can go straight to your on-call plumber. Everything else gets booked into the next open slot.
When should a plumber ask for a review?+
Once the job is done and the water's back on — or once the invoice is paid. You choose, and the request waits until then.
Can it handle calls from property managers?+
Yes. It asks the questions you set — unit number, tenant contact, who approves the work — and books or routes the call your way.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More home services playbooks
HVAC
No-cool calls in a heat wave get a tech on the way, and replacement quotes stop going cold.
Electrical
Outage calls get answered, and panel upgrade and EV charger quotes get followed up.
Roofing
Storm weeks turn into booked inspections, and estimates stop dying in silence.
Landscaping & Lawn Care
Spring estimate requests get booked, and recurring routes stay full through fall.
Tree Service
Downed-tree calls get answered first, and removal quotes get a decision.
Pest Control
One-time bug calls turn into recurring plans, and techs stop showing up to locked gates.
House Cleaning
Quote requests turn into booked cleans, and first-time clients become recurring ones.
Pool Service
Green-pool calls get booked, and new weekly accounts land on the right route days.
Garage Doors
Broken-spring calls get a tech on the way, and new door quotes get a decision.
Handyman
Small jobs stop slipping into voicemail, and your week fills with full days instead of scattered trips.
Painting
Estimate requests get a walkthrough on the calendar, and bids get followed up until the colors are picked.
Flooring
Measure requests get booked, and quotes get followed up while the samples sit on their floor.
Pressure Washing
Quote requests get answered while the lead is hot, and last year's customers come back every season.
Solar
Solar inquiries get a consultation on the calendar, and long proposals stay warm until the homeowner signs.
Windows & Doors
Replacement inquiries become in-home appointments, and quotes stay warm through the order lead time.
Fencing
Fence calls get an estimate on the calendar, and customers stay posted from utility marking to the last post.
Concrete
Driveway and patio inquiries get a bid walk, and pour days stay on schedule.
Appliance Repair
Broken-fridge calls get a service window, and repairs waiting on parts actually get finished.
Locksmith
Lockout calls get answered at 2 AM, and every caller knows exactly who's on the way.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
Prefer we reach out?
Leave your name, email, and phone below.