For boutiques & apparel shops
Every size question answered. Every hold picked up.
You're pulling sizes for a customer in the fitting room while the phone rings and Instagram DMs pile up. Selectlogiq answers the calls and messages you can't get to, books styling and alteration appointments, reminds people about the pieces you're holding, and asks for the review after they've worn it out. An experienced team sets it up and runs it with you.
New DM
3 new
Answered
2 active
On hold
4 this week
Picked up
—
Reviewed
—
What changes
What boutiques & apparel owners get back
DMs turn into try-ons
The shopper who saw your new-arrivals post at 10 PM and asked about the dress in a small gets an answer and a time to come try it on — before she finds something similar online.
Holds leave the rack as sales
The piece you pulled and tagged with a name gets a friendly reminder before the hold runs out, so it goes home with her instead of back on the floor.
Regulars keep coming back
Your best customers hear about the drop they'd love, the alteration that's ready and the private shopping night — so they keep shopping with you, not a website.
A day with the system running
Saturday, 1:00 PM
Every fitting room is full and there's a line at the register. The phone and the DMs still get answered — sizes, hours, returns — and anything that needs a person is flagged to you.
Wednesday, new shipment day
The customers who asked about the new line hear it's in, with an easy way to reserve a size or book a styling appointment.
After the alteration pickup
She's tried it on, the hem is right and she loves it. That's when the review request goes out.
The work it books for you
Trained on the boutiques & apparel jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- In-store purchases
- Holds & reserved pieces
- Personal styling appointments
- Alterations & tailoring
- Special occasion & event dressing
- Bridal party & prom appointments
- New-arrival & restock requests
- Online orders with in-store pickup
- Gift cards
- Private shopping events
The system, mapped to boutiques & apparel
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Calls, texts and Instagram DMs answered 24/7
Capture & Convert
- 2
Follow up
Holds, restock requests and new-arrival follow-up
Capture & Convert
- 3
Book & remind
Styling, fittings and alteration pickups reminded
Capture & Convert
- 4
Review
Review request after purchase or alteration pickup
Reputation Manager
Growth playbook
The Boutiques & Apparel Playbook
5 plays built for how boutiques actually sell — through DMs, fittings, holds and regulars.
01 Answer the DMs while you're on the floor
Your posts sell the piece. The DM that follows closes the sale — if someone answers. The system replies to Instagram and Facebook messages, website chat, texts and calls, answers size, fit and store policy questions the way you tell it to, and sends live stock questions to your team so a person confirms.
Plays we set up
- Instagram and Facebook DMs answered, day or night
- Size, fit, returns and hours answered your way
- Stock questions flagged to your team to confirm
02 Turn holds and restock requests into sales
A hold is a promise to buy that people forget. A restock request is a sale waiting on a shipment. The system reminds shoppers before a hold runs out, and when you mark the new shipment in, it texts everyone who asked about that piece.
Plays we set up
- Hold reminders before the piece goes back out
- Restock and new-arrival texts to the people who asked
- Shopify orders and abandoned checkouts can start follow-ups
- Held for
- Jess · Wrap dress, M
- Reminder
- Friday, 11 AM
- Reply
- Coming at 4 today
03 Fill the fitting and styling calendar
Styling sessions, prom and bridal party appointments and alteration fittings are where your best sales happen — and where a no-show hurts. Customers book online or by text, get reminders by text and email, and can move the time with a reply instead of just not showing up.
Plays we set up
- Styling and fitting appointments booked by text or chat
- Reminders before every appointment
- Alteration-ready texts with pickup hours
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review once it's been worn
Right at the register, she hasn't worn it yet. After the event, the alteration pickup or a few days later, she has the compliments to talk about. Reputation Manager waits for the moment you choose, then sends a one-tap link. Every customer gets the same chance to review.
Plays we set up
- Request timed after purchase or alteration pickup
- Replies to reviews on your main profiles, in your voice
- Recent reviews all year, not just after the holidays
★★★★★
“They held a dress for me over the weekend and had it hemmed in time for the wedding.”
Shopper · sample
Reply drafted ✓05 Get found by shoppers nearby
Shoppers search "boutique near me" or "women's clothing store near me" and walk into the stores that look good on the map. A complete Google Business Profile — the right category, real photos of your racks and window, current hours, fresh reviews — is what gets you on that list.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Boutique
★★★★★ sample
Clothing store · Open now · Downtown
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For boutiques & apparel, that means it’s at home with:
- new arrivals
- drop
- hold
- size run
- restock
- fitting room
- alterations
- hem
- styling appointment
- try-on
- final sale
- exchange
- store credit
- gift card
- VIP night
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools boutiques & apparel businesses use most.
Shopify
Connects directlyOnline store and POS
Customers, orders and products sync; orders and abandoned checkouts can start follow-ups.
Square
Connects directlyPoint of sale and payments
Connects directly for payments.
Lightspeed Retail (X-Series)
Connects through ZapierRetail point of sale and inventory
Klaviyo
Connects through ZapierEmail and SMS marketing
Keep sending campaigns there.
Clover
Runs alongsidePoint of sale
Keep ringing sales there while we handle calls, follow-up and reviews.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from boutiques & apparel businesses
Can it answer Instagram DMs?+
Yes. It answers Instagram and Facebook messages, website chat, texts and calls in one inbox. You decide what it answers and what goes to your team.
Can it tell someone if we have their size?+
It answers from what you tell us. For live stock questions it takes the item and size and flags your team, so a person confirms before anyone drives over.
Do I have to change my POS?+
No. Shopify connects directly, Lightspeed connects through Zapier, and Clover stays as it is. Selectlogiq handles the calls, messages, follow-up and reviews around it.
When should a boutique ask for a review?+
After purchase, after the alteration pickup or a few days later once it's been worn. You choose, and the request waits until then.
Will it bother my regulars?+
No. You decide what goes out and how often, it stops the moment someone replies, and anyone can reply STOP to opt out.
More retail & ecommerce playbooks
Furniture & Mattress Stores
Sale-weekend shoppers get answers, special orders close, and delivery days go off without a no-show.
Jewelry Stores
Engagement ring shoppers get an appointment, repairs get picked up, and reviews come after the big moment.
Bike & Outdoor Shops
The spring service rush gets booked, bikes get picked up, and rentals go out on time.
Pet Stores & Grooming
Grooming books stay full, no-shows drop, and every pet parent gets rebooked before they leave.
Specialty & Gift Shops
Holiday rush calls answered, custom orders picked up, and gift buyers who come back every season.
Online Stores
Abandoned checkouts come back, pre-sale questions get answered at midnight, and reviews come after delivery.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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