For pet stores & groomers
A grooming book that stays full, and pet parents who keep coming back.
Your groomers have a dog on the table and the front counter is ringing up food. Selectlogiq answers the calls and messages you can't get to, books grooms, reminds pet parents before every appointment, fills cancellations and asks for the review after pickup. An experienced team sets it up and runs it with you.
New call
3 new
Groom booked
2 active
Reminded
4 this week
Picked up
—
Reviewed
—
What changes
What pet stores & grooming owners get back
A grooming book that fills itself
Pet parents book by call, text or chat any time, get asked about breed, size and coat, and land in the right groomer's slot — while your team stays on the table.
Fewer no-shows and empty tables
Reminders go out before every groom, and when someone cancels, the pet parents on your waitlist hear about the opening first.
Regulars stay regular
The doodle due back in 6 weeks gets a rebook reminder, and the customer on a special-order food gets a text when it's in — so they keep coming to you, not a delivery app.
A day with the system running
Monday, 8:00 AM
The weekend's calls and messages are already answered, grooms are booked and the vaccine questions are asked — before the first dog is on the table.
Thursday, a 10 AM cancellation
A regular cancels. The pet parents on your waitlist get a text, and the table is filled by the time the first groom is done.
Pickup, 3:30 PM
The bandana's on, the pet parent is thrilled and the photos are going up. That's when the review request goes out.
The work it books for you
Trained on the pet stores & grooming jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Full grooms
- Baths & brush-outs
- Nail trims & walk-in services
- De-shedding & puppy grooms
- Cat grooming
- Self-serve dog wash
- Special-order food & supplies
- Food & supply pickups
- Local delivery
- Training classes
The system, mapped to pet stores & grooming
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Grooming and store calls answered 24/7
Capture & Convert
- 2
Follow up
Rebook reminders and special-order follow-up
Capture & Convert
- 3
Book & remind
Grooms booked, reminded and cancellations filled
Capture & Convert
- 4
Review
Review request after pickup
Reputation Manager
Growth playbook
The Pet Stores & Grooming Playbook
5 plays built for how pet stores and groomers actually run — busy tables, repeat visits and pet parents who love their pets.
01 Book grooms without leaving the table
Groomers can't pick up the phone with scissors in hand and a dog on the table. The system answers every call, text and chat, asks your intake questions — breed, size, coat condition, matting, temperament, vaccines — and books into the right groomer's schedule.
Plays we set up
- Grooming calls answered while you're on the table
- Breed, coat and vaccine questions asked up front
- Booked into the right groomer's slots
- Pet
- Biscuit · Goldendoodle
- Service
- Full groom, light dematting
- Booked
- Thursday, 9 AM with Ana
02 Rebook every regular before they drift
Doodles, poodles and double coats need grooming on a schedule, and the pet parent who forgets to rebook ends up at another salon. The system sends a rebook reminder when they're due and follows up on special-order food and supplies, so regulars stay yours.
Plays we set up
- Rebook reminders on the schedule you set
- Special-order food and supply arrival texts
- Follow-up that stops the moment they reply
03 Fill the table when someone cancels
An empty grooming slot can't be sold later. Pet parents get reminders before every appointment and can reschedule with a reply, and when a slot opens, the people on your waitlist hear about it right away.
Plays we set up
- Reminders before every groom
- Reschedule with a reply instead of a no-show
- Openings texted to your waitlist
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review at pickup
The moment the pet parent sees the fresh cut and the bandana is when they're happiest. Reputation Manager sends a one-tap link after pickup or on a delay you choose. Every customer gets the same chance to review.
Plays we set up
- Request timed to pickup or checkout
- Replies to reviews on your main profiles, in your voice
- A steady stream of recent reviews, week after week
★★★★★
“Our anxious rescue actually came out happy. They texted when he was ready.”
Pet parent · sample
Reply drafted ✓05 Get found by pet parents nearby
Pet parents search "dog groomer near me" and "pet store near me" and pick from the map. A complete Google Business Profile — pet groomer and pet supply store categories, every service listed, before-and-after photos, current hours and fresh reviews — is what puts you on that list.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Pet Supply & Grooming
★★★★★ sample
Pet groomer · Open now · Walk-in nail trims
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For pet stores & grooming, that means it’s at home with:
- full groom
- bath & brush
- breed cut
- puppy cut
- dematting
- de-shed
- nail trim
- sanitary trim
- double coat
- rabies vaccine
- rebook
- waitlist
- raw & fresh food
- special order
- self-serve wash
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools pet stores & grooming businesses use most.
MoeGo
Runs alongsideGrooming booking and client management
Keep running your grooming book there while we handle calls, follow-up and reviews.
Gingr
Runs alongsidePet care booking and management
Keep running bookings there while we handle calls, follow-up and reviews.
DaySmart Pet
Runs alongsideGrooming and pet business software
Keep running your schedule there while we handle calls, follow-up and reviews.
Square Appointments
Connects through ZapierAppointment booking and point of sale
New appointments can start reminders and follow-ups.
Lightspeed Retail (X-Series)
Connects through ZapierRetail point of sale and inventory
Shopify
Connects directlyOnline store
Customers, orders and products sync; orders and abandoned checkouts can start follow-ups.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from pet stores & grooming businesses
Can it book into the right groomer?+
Yes. We set it up with your groomers, services and slots, and it asks your intake questions first — breed, size, coat and vaccines — so dogs land where they should.
Do I have to stop using MoeGo, Gingr or DaySmart Pet?+
No. Keep running your grooming book there. Selectlogiq answers the calls and messages, follows up and handles reviews around it, and our team sets it up to fit how you book.
Can it quote grooming prices?+
It answers the way you tell it to. Many groomers give a starting point and say the final price depends on coat and condition, then let the groomer confirm.
When should a groomer ask for a review?+
Right after pickup, when the pet parent sees the result, or later that day. You choose, and the request waits until then.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More retail & ecommerce playbooks
Boutiques & Apparel
Every "do you have it in a medium?" DM gets an answer, and holds actually get picked up.
Furniture & Mattress Stores
Sale-weekend shoppers get answers, special orders close, and delivery days go off without a no-show.
Jewelry Stores
Engagement ring shoppers get an appointment, repairs get picked up, and reviews come after the big moment.
Bike & Outdoor Shops
The spring service rush gets booked, bikes get picked up, and rentals go out on time.
Specialty & Gift Shops
Holiday rush calls answered, custom orders picked up, and gift buyers who come back every season.
Online Stores
Abandoned checkouts come back, pre-sale questions get answered at midnight, and reviews come after delivery.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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