For jewelry stores
More engagement ring appointments. Every repair picked up on time.
You're at the bench or with a couple at the case, and the phone rings with a ring-sizing question. Selectlogiq answers the calls and messages you can't take, books private consultations, follows up with the ring shopper who's still deciding, texts when repairs are ready and asks for the review at the right time. An experienced team sets it up and runs it with you.
New inquiry
3 new
Consultation
2 active
Design approved
4 this week
Picked up
—
Reviewed
—
What changes
What jewelry stores owners get back
Ring shoppers book a private appointment
The nervous buyer who called after work about lab-grown versus natural gets an answer and a quiet time at your case — instead of settling for an online retailer.
Custom designs keep moving
The client waiting on a CAD rendering or deciding on a center stone hears from you at every step, so the design gets approved and the piece goes to the bench.
Repair envelopes leave the safe
Every sizing, prong retip and watch battery gets a ready-for-pickup text and a reminder, so finished pieces go home instead of sitting in the drawer.
A day with the system running
Tuesday, 6:30 PM
The store is closed. A ring shopper calls on his way home from work, gets his questions answered and books a private Saturday consultation.
Week 2 of a custom design
The CAD is ready. The client gets a text to come see it, confirms a time and approves the design at the counter.
After the proposal
She said yes, the ring is on and the photos are out. That's when the review request goes out — not before, and never to the wrong person.
The work it books for you
Trained on the jewelry stores jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Engagement ring consultations
- Custom design & remounts
- Wedding bands
- Ring sizing
- Jewelry repair & prong retipping
- Watch batteries & watch repair
- Appraisals
- Cleaning & inspections
- Engraving
- Buying gold & estate jewelry
- Anniversary & holiday gifts
The system, mapped to jewelry stores
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Ring, repair and appraisal questions answered 24/7
Capture & Convert
- 2
Follow up
Ring shoppers and custom designs followed up
Capture & Convert
- 3
Book & remind
Consultations and repair pickups reminded
Capture & Convert
- 4
Review
Review request after pickup — or after the proposal
Reputation Manager
Growth playbook
The Jewelry Stores Playbook
5 plays built for how jewelry actually sells — big decisions, private moments and a bench full of repairs.
01 Book the ring shopper who calls after hours
Most ring shoppers call on their lunch break or after work, often a little nervous. The system answers every call, chat and message, handles the questions you'd expect — natural or lab-grown, budget, timing, how sizing works — and books a private consultation with your best salesperson.
Plays we set up
- Ring, repair and appraisal questions answered your way
- Private consultations booked by call, text or chat
- Sales questions routed to the right person
02 Keep custom designs and big purchases moving
An engagement ring or a custom piece takes weeks of back and forth: the stone, the setting, the CAD, the wax, the deposit. The system follows up after every consultation and every step you choose, answers the common questions your way, and brings the client back in to approve. Deposits can be collected through Stripe, Square or PayPal.
Plays we set up
- Follow-up after consultations and quotes
- Texts when the CAD or stone is ready to view
- Deposits collected through Stripe, Square or PayPal
- Consultation
- Oval, 1.5 ct, platinum
- CAD ready
- Texted Thursday
- Reply
- Coming Saturday to approve
03 Get repairs picked up
Every repair envelope in the safe is a customer waiting on a text. When you mark a sizing, retip or watch repair done, the customer gets a ready-for-pickup text with your hours, then a reminder if it's still sitting there — and they can book a time to come in.
Plays we set up
- Ready-for-pickup texts the moment it's done
- Pickup reminders for pieces still in the safe
- Reminders before consultations and appraisals
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask for the review after the big moment
An engagement ring is a secret until it isn't. Reputation Manager waits for the timing you set — after a repair pickup, after the proposal date, or once the balance is paid — and goes only to the buyer. Every customer gets the same chance to review.
Plays we set up
- Request timed to pickup, payment or a date you set
- Replies to reviews on your main profiles, in your voice
- Recent reviews all year, not just after the holidays
★★★★★
“Helped me design the ring from scratch and kept me posted every step. She said yes.”
Customer · sample
Reply drafted ✓05 Get found when they search for a jeweler
Shoppers search "jewelry store near me," "engagement rings near me" or "ring sizing near me" and call from the map. A complete Google Business Profile — jeweler as the primary category, repair and appraisal services listed, real photos of your cases and custom work, fresh reviews — is what puts you in front of them.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Jewelers
★★★★★ sample
Jewelry store · Open now · Repairs on site
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For jewelry stores, that means it’s at home with:
- engagement ring
- center stone
- lab-grown
- natural diamond
- the 4Cs
- setting
- halo
- remount
- CAD
- ring sizing
- prong retip
- appraisal
- watch battery
- repair envelope
- estate jewelry
- layaway
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools jewelry stores businesses use most.
The Edge
Runs alongsideJewelry store point of sale and repair tracking
Keep tracking repairs and sales there while we handle calls, follow-up and reviews.
Jewel360
Runs alongsideJewelry store point of sale
Keep running your store there while we handle calls, follow-up and reviews.
Lightspeed Retail (X-Series)
Connects through ZapierRetail point of sale and inventory
Shopify
Connects directlyOnline store
Customers, orders and products sync; orders and abandoned checkouts can start follow-ups.
Square
Connects directlyPoint of sale and payments
Connects directly for deposits and payments.
Stripe
Connects directlyOnline payments
Deposits on custom work can be collected directly.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from jewelry stores businesses
Will it spoil a surprise proposal?+
No. Messages go only to the buyer, and you set when the review request goes out — after pickup, after a proposal date they give you, or once the balance is paid.
Can it quote prices on diamonds or repairs?+
It answers the way you tell it to. Most jewelers have it book a consultation or take the repair details and flag your team, so a person gives the quote.
Do I have to stop using The Edge or Jewel360?+
No. Keep running sales and repairs there. Selectlogiq handles the calls, the follow-up, the pickup texts and the reviews around it.
When should a jewelry store ask for a review?+
After a repair pickup, after the proposal or event, or once the invoice is paid. You choose, and the request waits until then.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More retail & ecommerce playbooks
Boutiques & Apparel
Every "do you have it in a medium?" DM gets an answer, and holds actually get picked up.
Furniture & Mattress Stores
Sale-weekend shoppers get answers, special orders close, and delivery days go off without a no-show.
Bike & Outdoor Shops
The spring service rush gets booked, bikes get picked up, and rentals go out on time.
Pet Stores & Grooming
Grooming books stay full, no-shows drop, and every pet parent gets rebooked before they leave.
Specialty & Gift Shops
Holiday rush calls answered, custom orders picked up, and gift buyers who come back every season.
Online Stores
Abandoned checkouts come back, pre-sale questions get answered at midnight, and reviews come after delivery.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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