For day spas & massage studios
Every treatment room booked. Every quiet Tuesday filled.
Your therapists are in session and the front desk is checking in a couple. Selectlogiq answers the calls, books the right treatment and therapist, follows up with guests who asked about packages, and asks for the review once they've had time to unwind. An experienced team sets it up and runs it with you.
New inquiry
3 new
Booked
2 active
Checked in
4 this week
Rebooked
—
Reviewed
—
What changes
What day spas & massage owners get back
A quiet front desk and a full book
Calls during sessions get answered with a real time — so the guest who wanted a Saturday deep tissue doesn't book with the spa that picked up.
Gift cards turn into visits
Guests holding a gift card from the holidays get a friendly nudge to book, so the gift turns into a visit — and maybe a regular.
Reviews that sound like your spa
Every guest is asked once they've had time to unwind, and replies go out in your voice, so your profile reads like the experience you give.
A day with the system running
The Monday after the holidays
Guests start redeeming gift cards and the phone won't stop. Each caller is answered, asked what they'd like to book, and booked into an open slot.
Tuesday, 10 AM
The midweek book has gaps. Guests who asked about a membership or package last week get a follow-up with this week's openings.
The next day
She's still relaxed from yesterday's hot stone massage and wants to tell someone. That's when the review request lands.
The work it books for you
Trained on the day spas & massage jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Swedish massage
- Deep tissue massage
- Hot stone massage
- Couples massage
- Aromatherapy & add-ons
- Body scrubs & wraps
- Facials
- Spa packages & day passes
- Bridal & group spa days
- Massage memberships
- Gift card redemptions
The system, mapped to day spas & massage
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Calls answered 24/7 while therapists are in session
Capture & Convert
- 2
Follow up
Package, membership and gift card follow-up
Capture & Convert
- 3
Book & remind
Treatments booked by therapist and room, with reminders
Capture & Convert
- 4
Review
Review request after the guest has had time to unwind
Reputation Manager
Growth playbook
The Day Spas & Massage Playbook
5 plays built for how spas actually run — treatment rooms, gift card rushes, couples bookings and a midweek that needs filling.
01 Keep the lobby quiet and the phone answered
A ringing phone in a spa lobby breaks the mood, and the front desk can't check in guests and take calls at the same time. The system answers every call, text and message, asks which treatment, how long and whether they want a specific therapist, and books it.
Plays we set up
- Every call answered without a ringing lobby
- Treatment, length and therapist preference captured
- Couples and group bookings handled in one conversation
- Calls answered
- All of them
- Couples suite
- Booked at 2 PM
- Therapist requests
- Captured
02 Turn gift cards and package questions into bookings
Holiday gift cards sit in drawers, and the guest who asked about a membership last month never heard back. The system follows up with guests who asked about packages or memberships, nudges the gift card holders you choose to book, and hands the conversation to your front desk when they're ready to buy.
Plays we set up
- Follow-up on package and membership inquiries
- Booking nudges for gift card holders
- Handed to your front desk when they're ready
03 Fill the midweek book
Weekends fill on their own. Tuesday and Wednesday don't. Reminders go out before every appointment with your arrival and cancellation policy, cancellations go back out to guests waiting for a spot, and regulars get a nudge when they're due for their next massage.
Plays we set up
- Reminders with arrival and cancellation policies
- Cancelled slots offered to your waitlist
- Rebooking nudges for regulars
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask once they've had time to unwind
Right after a treatment, guests are relaxed and in no hurry to reach for their phone. The next day, when they still feel it, is the moment. Reputation Manager sends the request on the delay you choose, and every guest gets the same chance to review.
Plays we set up
- Request timed for the day after the visit
- Replies to reviews on your main profiles, in your voice
- A steady stream of recent reviews, not a burst after the holidays
★★★★★
“Best couples massage we've had. The room was beautiful and Elena's pressure was perfect.”
Spa guest · sample
Reply drafted ✓05 Get found for "massage near me"
Visitors, locals and last-minute gift shoppers search "massage near me" or "day spa near me" and book from the map. A complete Google Business Profile — the right primary category, every treatment listed, photos of your rooms, holiday hours kept current — plus fresh reviews is what puts you there.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Day Spa
★★★★★ sample
Day spa · Open until 8 PM · Couples massage & facials
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For day spas & massage, that means it’s at home with:
- Swedish
- deep tissue
- hot stone
- couples suite
- treatment room
- add-ons
- 60 & 90-minute sessions
- therapist request
- gratuity
- gift cards
- packages
- memberships
- day pass
- relaxation lounge
- late cancellation policy
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools day spas & massage businesses use most.
Boulevard
Connects through ZapierSpa booking, POS and client management
New guests and appointments can flow in.
Zenoti
Connects through ZapierSpa scheduling and operations
Mindbody
Runs alongsideBooking, memberships and payments
Keep your schedule there while we handle calls, follow-up and reviews.
Vagaro
Runs alongsideBooking and marketplace
Keep booking there; nothing changes.
MassageBook
Runs alongsideBooking and payments for massage therapists
Keep your book there while we answer the calls you can't take in session.
Square Appointments
Connects through ZapierBooking, POS and payments
Square payments also connect directly.
QuickBooks Online
Connects directlyAccounting and invoicing
A paid invoice can trigger the review request.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from day spas & massage businesses
Do I have to stop using Mindbody or Boulevard?+
No. Keep your book there. Boulevard and Zenoti connect through Zapier, so new guests and appointments can move across. With Mindbody or Vagaro, keep booking there while Selectlogiq handles the calls, the follow-up, the reminders and the reviews.
Can it book couples and groups?+
Yes. We set up your treatments, lengths and therapists, so a couples massage only lands when both therapists and the couples suite are free. Bigger group spa days go to your front desk with the details already collected.
Can it answer gift card questions?+
Yes. It answers the questions you've approved — how to buy one, how to redeem it, what it covers — and hands anything account-specific to your front desk.
When should a spa ask for a review?+
The day after the visit is a good moment, once the guest has had time to unwind. You choose the delay.
Does it work in Spanish?+
Yes. It handles English and Spanish, including callers who switch between the two mid-call.
More wellness, beauty & fitness playbooks
Hair Salons
Color consults get booked, cancellations get refilled, and every chair stays busy.
Barbershops
The phone gets answered mid-fade, regulars come back on their week, and the quiet guys finally leave reviews.
Nail Salons
Calls answered while every tech is mid-set, fills rebooked on time, and group parties that hold together.
Lash & Brow
DM inquiries turn into booked sets, and fills stay fills instead of turning into full sets somewhere else.
Estheticians
Facial inquiries turn into booked treatments, and series clients come back on schedule.
Yoga & Pilates Studios
Intro offers turn into memberships, and students who drift get a reason to come back.
Gyms & Boutique Fitness
Tour requests get booked, trial passes turn into memberships, and every New Year lead gets an answer.
Personal Trainers
Consult requests get booked, sessions stay on the calendar, and packages get renewed.
Tanning Salons
Spray tans get booked around prom, weddings and vacations, and quiet members get a reason to come back.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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