For lash & brow artists
Every DM answered. Every fill back on your table on time.
You're 2 hours into a volume set with tweezers in both hands, and the DMs keep coming. Selectlogiq answers them, books the right service, collects the deposit, keeps your fills on schedule, and asks for the review once the set has settled in. An experienced team sets it up and runs it with you.
New DM
3 new
Deposit paid
2 active
Full set
4 this week
Fill booked
—
Reviewed
—
What changes
What lash & brow owners get back
DMs become booked sets
The late-night DM asking about a classic full set gets an answer, your policies and a time — before she messages the next artist on her feed.
Fills stay fills
Clients get a nudge when they're due, so they come back in time instead of waiting too long and needing a new full set somewhere else.
No-shows cost you less
Deposits and reminders mean the client who books a 2-hour set actually shows up — and if she can't, the slot goes back on your calendar.
A day with the system running
Sunday, 11:40 PM
She's scrolling your work on Instagram and sends a DM. It gets answered with your services, your policies and open times. By morning, her deposit is paid.
Day 14 after her set
She's due for a fill. A text goes out with your next openings, and she books before the gaps show.
3 days after the appointment
Her lashes have settled and she's getting compliments. That's when the review request goes out.
The work it books for you
Trained on the lash & brow jobs you actually sell, so every call is sorted and booked into the right slot, the way you want it.
- Classic lash full sets
- Hybrid & volume sets
- Mega volume
- Lash fills
- Lash lifts & tints
- Brow lamination
- Brow shaping & waxing
- Brow tinting & henna brows
- Threading
- Lash removals
- Wispy & wet-look sets
The system, mapped to lash & brow
Two systems, one loop. Capture & Convert covers the first three steps; Reputation Manager covers the fourth.
- 1
Answer
Instagram DMs, texts and calls answered 24/7
Capture & Convert
- 2
Follow up
Fill nudges and new-client follow-up
Capture & Convert
- 3
Book & remind
Sets booked with deposits and reminders
Capture & Convert
- 4
Review
Review request once the set has settled
Reputation Manager
Growth playbook
The Lash & Brow Playbook
5 plays built for how lash and brow artists actually work — long appointments, Instagram inquiries and fills on a clock.
01 Answer the DMs while you're mid-set
Lash inquiries pour in through Instagram and texts while you're working on someone's eyes, and you can't put down the tweezers. The system answers DMs, texts and calls, explains your services and policies the way you wrote them, and gets her booked.
Plays we set up
- Instagram and Facebook DMs answered around the clock
- Services and policies explained your way
- New clients booked without you picking up the phone
- DMs answered
- All of them
- New clients
- Booked with deposit
- Patch tests
- Scheduled
02 Keep fills from turning into full sets
Fills keep your calendar steady. When a client stretches too long, she comes back needing a new set, or she goes somewhere else. The system sends a fill nudge on the timing you choose, with your next open times, and follows up if she doesn't answer.
Plays we set up
- Fill nudges on your timing
- Your next openings attached
- Stops as soon as she books
03 Protect the 2-hour appointment
A no-show on a volume set is an afternoon gone. Deposits through Stripe, Square or PayPal are collected when she books, reminders go out by text and email with your prep instructions, and cancelled slots open back up for the clients waiting.
Plays we set up
- Deposits collected at booking
- Reminders with your prep instructions
- Cancelled slots offered to your waitlist
You don’t have to build any of this. Every play comes set up, and our team tunes it to your business with you in your first week.
Hear it answer a call04 Ask once the set has settled
Right after an appointment, she's still getting used to the look. A few days later, when the lashes have settled and she's getting compliments, is when to ask. Reputation Manager sends it on the delay you choose. Every client gets the same chance to review.
Plays we set up
- Request timed a few days after the set
- Replies to reviews on your main profiles, in your voice
- Recent reviews that back up your Instagram
★★★★★
“My hybrid set is so soft and fluffy, and my fills always hold up.”
Lash client · sample
Reply drafted ✓05 Get found for "lash extensions near me"
New clients search "lash extensions near me" or "brow lamination near me" and compare artists on the map by photos and reviews. A complete Google Business Profile — eyelash salon as the primary category, every service listed, your suite address and hours right, real photos of your work — plus fresh reviews is what puts you there.
Plays we set up
- Google Business Profile optimization — available now
- Listings cleaned up so your name, phone and website match everywhere
- New Visibility tools included as they launch — early adopters
Sample Lash Studio
★★★★★ sample
Eyelash salon · By appointment · Lashes & brows
Profile complete ✓Conversations, names and reviews in the panels above are sample data, not client results.
It talks like your business
During setup we train the system on your services, your prices, your rules and the words your customers actually use. For lash & brow, that means it’s at home with:
- classic
- hybrid
- volume
- mega volume
- fill
- full set
- lash lift
- brow lamination
- tint
- patch test
- retention
- lash mapping
- curl & diameter
- aftercare
- deposit
- no-show policy
Keep the software you already use
Selectlogiq handles the front end — calls, texts, follow-up, reminders and reviews. Your job, booking and accounting software stays where it is. Here’s how we fit with the tools lash & brow businesses use most.
GlossGenius
Runs alongsideBooking, deposits and payments
Keep your book there while we handle DMs, follow-up and reviews.
Vagaro
Runs alongsideBooking and marketplace
Keep booking there; nothing changes.
Acuity Scheduling
Connects through ZapierOnline booking and intake forms
New bookings can flow in.
Square Appointments
Connects through ZapierBooking, POS and payments
Square payments also connect directly.
Boulevard
Connects through ZapierBooking and client management for studios
Fresha
Runs alongsideBooking, payments and marketplace
Keep booking there while we handle DMs, follow-up and reviews.
Stripe
Connects directlyCard payments
Deposits can be collected when she books.
“Connects directly” means a built-in integration. “Connects through Zapier” means the tool has a public Zapier app; that can require a Zapier account of your own, and we set it up with you. “Runs alongside” means there’s no public connector, so we work next to it and send your team the details.
Connects directly with
What it can replace
- A separate answering service
- A missed-call text-back app
- A website chat widget
- An appointment-reminder app
- A review-request app
- A contact spreadsheet or basic CRM
Run the whole playbook without hiring anyone.
Everything above comes with Capture & Convert and Reputation Manager — set up with you by an experienced team and backed by live humans 24/7.
No contracts · No setup fee · Cancel anytime
Questions from lash & brow businesses
I book through GlossGenius. Do I have to switch?+
No. Keep your booking and payments there. Selectlogiq answers the DMs, texts and calls, follows up on fills and sends the review requests. If you book through Acuity or Square Appointments, those connect through Zapier so bookings can move across.
Can it handle Instagram DMs?+
Yes. Facebook and Instagram messages come into the same inbox as your calls and texts, and the AI answers them the way you set it up.
Can it explain my deposit and cancellation policy?+
Yes. We load your policies in your words, and it explains them before she books so there are no surprises.
When should a lash artist ask for a review?+
A few days after the appointment, once the set has settled and she's getting compliments. You choose the delay.
Will clients know it's AI?+
Yes. It says it's an AI assistant for your studio. When a question needs you — like which style will suit her eye shape — it texts you the details or offers a callback.
More wellness, beauty & fitness playbooks
Hair Salons
Color consults get booked, cancellations get refilled, and every chair stays busy.
Barbershops
The phone gets answered mid-fade, regulars come back on their week, and the quiet guys finally leave reviews.
Nail Salons
Calls answered while every tech is mid-set, fills rebooked on time, and group parties that hold together.
Day Spas & Massage
Couples bookings get handled, gift cards turn into visits, and the midweek book fills up.
Estheticians
Facial inquiries turn into booked treatments, and series clients come back on schedule.
Yoga & Pilates Studios
Intro offers turn into memberships, and students who drift get a reason to come back.
Gyms & Boutique Fitness
Tour requests get booked, trial passes turn into memberships, and every New Year lead gets an answer.
Personal Trainers
Consult requests get booked, sessions stay on the calendar, and packages get renewed.
Tanning Salons
Spray tans get booked around prom, weddings and vacations, and quiet members get a reason to come back.
Your next lead is calling right now. Let us make sure someone answers.
Book a 30-minute call. We will show you exactly where you are leaking money and how fast we can plug it. No pitch, no pressure — if it is not a fit, we will tell you.
Rather hear it first? (619) 859-7171 — it answers 24/7.
Pick a time that works
Select a 30-minute consultation window directly on our calendar.
Zero pressure: 30 minutes focused on your phone process & lead intake.
Live demonstration: Hear how the AI system answers and books appointments — or try it yourself right now.
Live in as little as 72 hours: We build everything around your existing business. Texting follows once the carriers approve it.
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